To avail or use the Services you will have to create an account through the Intro mobile or web-application. During the registration process, you agree to provide to us complete and accurate registration information (“Registration Data”) and update the same from time to time. If it is found that the information provided by you at any time is untrue, inaccurate, not current or incomplete Intro has reasonable grounds to suspend or terminate the services to the said account. If you use the services of Intro, you are responsible for maintaining the confidentiality of your account and password and for restricting access to the devices with access to your account. You agree to accept responsibility for all activities that occur under your account with or without your knowing.
As a merchant, you represent and warrant that you own all the content or have the rights necessary including copyright if applicable. In case of a copyright claim against you, Intro may be compelled to remove or modify the content until the dispute is resolved. Intro shall not be held liable for the damages caused by others’ user content. Further, although Intro is not obligated to monitor ,access, amend or modify the services and content of the user, Intro has the right to do so for the purpose of operating the services, to ensure that the user and Intro to comply with the terms, applicable laws and other requirements. You grant Intro access and right review, distribute and use the information the user makes public.Content & Code of Conduct
Merchants may list and provide details of the products and services that they offer, however they shall not include, sell or offer anything that is stolen, illegal or prohibited to display or sell by law in your or any other region or jurisdiction. Merchants agree and undertake that they are solely responsible for products or services they offer on Intro.
The merchants must undertake that the bio, content, services and products may include text descriptions, graphics, pictures and videos are complete and accurate, and corresponds directly with the appearance, nature, quality, purpose and other features of their offering. The listing description of the products must not be misleading and must describe the actual condition of the product. If the product description does not match the actual product, you agree to refund any amounts that you may have received from the customer. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons, or if an unauthorized or illegal transaction is suspected.
The user agrees and undertakes that he/she/they will not publish, submit, transmit any content which might be offensive, false, fraudulent, illegal, discriminative, misleading, encourages any conduct that would be against public interest or violate any applicable law or regulation. The user will not use any part or the service in its entirety to impersonate, defame, misrepresent their affiliation with any person or entity; harass or create harm against any individual or group. The users agrees to not promote or encourage obscenity, vulgarity, pornography, bigotry, racism, hate, illegal or harmful activities or substances Access. Encourage, himself or enable any other individual to do any of the aforesaid. Intro does have any responsibility or control over interactions or the conduct of users or the leaking or loss of personal information that the merchant add to their page and make publicly available or offer as a part of their product or service. The use of the services by the user shall be entirely at user’s risk and consequences thereof.
The users are also prohibited from attempting to; Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Intro or any other third party or another user attempt to access or search the from the server, database, system through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools or the like) Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content; Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; Collect or store information from the services from other users of the Services without their express permission. Create or send fake or manipulative traffic to their sites of or the sites of other users
A merchant cannot contact a customer to recruit or solicit them to join other third-party services, applications or websites. You shall not request or accept fees for a service listed on Intro directly or through a third-party service outside of Intro. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold Intro harmless from any liability for such payment.Fees and Payments
As a merchant, to create and activate your account you will be required to add or link your Bank Account to your Intro account. The settlement for all your sales, less intro’s transaction fees and taxes shall be made to this account within 30 days from the delivery of the product or service. Intro is not responsible for a wrong settlement in case the details entered by you are inaccurate. As a merchant you are responsible for your obligations to report, collect, remit or include any applicable tax within your fee. Settlements may be withheld if there is a breach in tax compliance, information is not furnished or a dispute is raised by the governing authorities towards you.
Our base fee calculation, collection and settlement may be done in Indian Rupees, US Dollars, Singapore Dollar and the rate of conversion may vary. Our fees and charges may be subject to change. The modification of fees shall be intimated to the user via email. The company in its sole discretion, round up or round down amounts that are payable to merchants. In case of there being any technical failure, at the time of transaction and there is a problem in making payment, you could contact us email@example.com However, the company shall not be liable for transaction failure or payment issues. All disputes regarding delayed payments or failed payments must be resolved by the customer or merchant, with the third-party payment gateway directly.Refunds and Cancellations
Customers shall be entitled to claim a refund only if the merchant does not deliver the service or product that the customer has paid for. To be eligible for the refund you must raise a request within 24 hours of the suggested delivery time. The refund, shall be made to the same source of payment within 7 days of raising the request. In case your bank does not support automated refunds, you will be required to share an alternate bank account for processing the refund. We may also request additional documents for verification.
For Merchants, the setup, consultation and transaction fees if applicable, are non-refundable. Any changes in fees would be communicated via e-mail and be applicable from the next billing cycle.License and Service Access
Intro has made available this Service as a matter of convenience. We disclaim any claim or liability arising out of creating, uploading or sharing of any content. The User irrevocably agrees and acknowledges that the User shall be solely responsible for his/her conduct / content and indemnifies the app, company from any legal actions.
All contractual terms for the sale of a product or service are offered by and agreed to between customers and merchants. Terms include but not limited to price, taxes, shipping costs, payment terms, date or period, mode of delivery, discounts, promotions, deals or warranties. The Company accepts no liability in any regard or situation for a breach or non-performance by either parties of this contract. The Company is not responsible for unsatisfactory, non-performance or delay in delivery of services or products offered by the merchant.
Intro does not endorse, approve, check, verify, vouch, recommend or take responsibility for any content, product or services listed by merchants. Moreover, it does not guarantee the existence, quality, safety, suitability or legality of any content in any context including but not limited to the merchants bio, description, photos, videos, testimonials, questions, reviews, messages, interaction, offering, services or products.Proprietary Rights in Content
Intro owns and retains other proprietary rights of the services provided herein. The Site contains the copyrighted material, trademarks, and other proprietary technology and information of Intro and its licensors. Unless you have been given permission, you shall not directly and/or indirectly copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.Disclaimer
The information about the Services provided by Intro is on the basis of the information received from third parties and are on an “as is where is” basis. Intro makes no representations or warranties of any kind, express or implied, as to the operation of the product, the information, content, materials or Services provided from the third parties. To the full extent permissible by applicable laws Intro disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Intro will not be liable for any risk that the user undertakes with respect to damage of any kind arising from the use of any of the Services offered, including but not limited to direct, indirect, incidental, punitive and consequential damages. Intro makes no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, quality, reliability, suitability, availability, timeliness, continuity, performance of the Service. All such information, content, software, products, services are provided without warranty of any kind. Users specifically agree that Intro shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through our Service. Intro makes no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, error-free, virus-free or other harmful components basis.Confidentiality
Users are advised to make appropriate enquiries before acting upon any contact. Further, Intro will generally maintain confidentiality about personal information furnished by Users that the user has not put on display as their content. However, it may be disclose to any prospective and current investors, strategic or financial, partners, service providers, or regulatory or governing bodies. This confidentiality obligation shall survive the termination of the agreement with and the User account of the concerned User. By agreeing to create an account on Intro and upon using the services on its consortium of portals, a user allows Intro to get in touch with him/her from time to time. To understand more implications on how your information can be used please refer https://intro.ooo/privacy-policy.htmlEligibility
You consent to receive communications from us electronically to your e-mail addres and / or your user account on Intro which may be access through our web or mobile application. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. To reach us you may contact us on our website or firstname.lastname@example.orgNotices & Termination
Our services can be terminated by you at any time. You are not required to give any reason for your termination. You may either stop using the services or request deletion of your account by sending and e-mail to email@example.com with subject “Delete my account” from the e-mail address used to create the account. We may also temporarily suspend or terminate your accunt in case of suspicion or breach of this agreement.
Others notices, demands and request to us shall be effective only in writing and shall be duly made when sent to on the following Address:
Intro Internet Services Pvt. Ltd,
3, Sital Mahal, Sital Baug,
64 Walkeshwar Road,
firstname.lastname@example.org | +91-9892020120